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Optimise human performance at work

Welcome to HFRM, your trusted partner in organisational psychology consulting services.

 

With a global presence and commitment to excellence, we specialise in leadership, culture, human factors, safety and risk management.

Great organisations value their people

At HFRM, we partner with clients to:​​​

  • Develop high performing leaders and teams

  • Boost business performance by unlocking human potential

 

  • Enable people to thrive and perform at their best

  • Cultivate healthy and high performing workplace cultures

  • Ensure that systems and processes set people up for success

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  • Reduce human error​ and achieve safe outcomes​

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"My experience working with HFRM is always pleasurable, professional and inspiring. I absorb their passion to deliver world class products and I look forward to the interactions had."

At HFRM, we provide a unique and supportive experience that caters to each client’s specific needs, ensuring their success and growth.

Evidence-based

The right blend of science and practice

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Trusted partnerships

Authentic long-term relationships built on integrity and driven by purpose

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Tailored solutions

We listen closely and develop targeted solutions to meet client needs

"I really cannot commend them highly enough. Having worked with a wide variety of similar consultancies, HFRM rises out from above the pack."

At HFRM, we recognise that every organisation is unique, and there is no universal solution that fits all. We take the time to deeply understand your business, your challenges, and your objectives. With this insight, we custom tailor solutions that precisely align with your specific needs and circumstances. Your success is our priority, and we are committed to delivering personalised solutions that drive meaningful results for your business.

93%

Net Promotor Score

2007

Established in

1000+

Satisfied People Worldwide

What we do

At HFRM, we are dedicated to optimising human performance across a diverse range of industries, including aviation, rail, healthcare, government and many other safety-critical sectors.

Blurred Business People

Empower leaders and teams at every level of your organisation to achieve peak performance and reach their full potential.

Leadership and Capability

Teamwork

Build healthy and high-performing workplace cultures.

Culture

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Set people up for success by ensuring their businesses, processes, and environments enable safety, efficiency, and optimal performance.

Human Factors

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Achieve safe outcomes by setting up cultures, systems and practices to proactively and continuously detect and manage risks.

Safety and Risk Management

"What an incredible organisation [HFRM], helping make transformational change. Taking into consideration people at all levels both through change engagement, solution design and for end user ease and clarity. Thank you for showing me the new way businesses can operate."

Products and Programs

We offer the following programs and services that can be tailored to meet specific needs. 

Who we are

The team at HFRM are global specialists with Doctorate / Masters qualifications in Organisational Psychology. 

What our clients say

"The team have been an absolute pleasure to work with. The communication is second to none and I couldn't have asked for anything more. Thank you HFRM."
"HFRM have numerous strengths, not least in their technical ability but also in their ability to listen, engage and deliver excellent outcomes."
"HFRM are without doubt market leaders in the field of humanistic design and have the depth of knowledge and skills to partner with their clients to reach a business-changing solution."
"The team have delivered in tight timeframes and moving components - the substance and style is a differentiator for HFRM."
Clients

Some of our many valued clients

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Contact us

We’d love to hear from you! We’re here to answer all your questions, 
or provide more information if that’s what you’re after. Reach out below.

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+61 (0)466 24 99 55

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Address

Melbourne, Australia

Global consultants worldwide

Phone

+61 (0)466 24 99 55

Email

Connect

  • LinkedIn

© 2025 by HFRM

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